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Services
Network of Factory-Trained Technicians
Installation Supervision & Start-Up Assistance
Maintenance, Repair, & Calibrations
Inspections, Conversions, & Retrofit Work
Parts Recommendations & Equipment Evaluations
Operator Oriented Burner School
Special Features
Telephone Support
Scheduling a Service Call
Frequently Asked Questions
Pre Start-up Installation Check Lists
Boilers
Cogeneration System Burners
Service Terms
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Parts & Service

Support Services


Installation Supervision and Start-Up Assistance

Coen's Field Service Representatives are part of the "Coen Team".  They are committed to placing your units into operation as efficiently and as quickly as possible. Our entire Service group provides the support needed, whether it involves installation supervision or start-up of new equipment. 

Each Field Service Representative is supported by an in-house Service Coordinator who is responsible for managing the start-up of the Coen equipment and to direct the work of the Field Service Representative. Our entire Service Coordinator Team are all degreed engineers and they all have extensive field and project engineering experience.

After initial equipment installation, it is highly recommended that a factory trained Coen Field Service Representative commission and adjust your equipment for optimum performance and safe operation.  Coen provides specific instructions during the commissioning phase for your operators and in-house engineers. Coen also offers an Operator Oriented Burner School which will teach operators valuable information about the art and science of Coen's equipment.

Choose Coen's experienced and qualified team to handle all your start-up needs!

Start-up services include:

  • Installation supervision of Coen combustion equipment.
Coen's Experienced Team Can Handle all Your Start-Up Needs
  • Electrical and mechanical checkout of the Coen supplied equipment.
  • Combustion set up and tuning on all fuels.
  • Compliance testing of the combustion equipment.
  • Operator instruction for plant personnel.

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Maintenance, Repair, & Calibrations
Coen's Field Service Reps Can Assist You in Maintaining Your Equipment The importance of a well established maintenance program at your site cannot be overemphasized.  Your equipment will perform more efficiently, will be more reliable and safe when properly maintained.  Your particular equipment and installation has its own specific requirements, but will only be as safe, and perform as well as the maintenance program you have established.  Seasonal calibrations will assure that your equipment performs to specific load requirements.  Let our Field Service Representatives assist you in maintaining your equipment to perform as efficiently as possible.  Periodic inspections and regular maintenance performed by qualified Coen Field Service Representatives will ensure long product life, safe operation and optimum product performance.  

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Inspections, Conversions, & Retrofit Work

Coen's Team Can Handle Any Conversion and Retrofit WorkCoen's Field Service Representatives are trained to inspect your combustion equipment for evaluation, upgrades, repairs, and parts replacements.  We can be scheduled to visit your plant during planned outages or down time to perform the inspections needed.  Many customers schedule our representatives in conjunction with their down time and operating parameters.  Operational checks can be made while on line;  equipment inspection can be performed during down time.    

Our Representatives can assist with conversion and retrofit work for any of your Coen combustion equipment.  Whether you are converting fuel types or upgrading and modernizing your equipment, you can count on Coen's team of Service Representatives to assist you with any application. 

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Parts Recommendations & Equipment Evaluations

Coen's only business is the design, engineering, manufacturing and servicing of combustion and burner equipment.  We provide the best burner service and maintenance parts support possible for:

  • Packaged Boilers
  • Incinerator Systems
  • Duct Burner Systems
  • Pyro-Processing Systems
  • Kiln Burners
  • Solid Fuel Systems
  • Refinery and Petrochemical Applications
  • Power and Utility Boiler Applications

 

Our Service Representatives provide accurate parts recommendation for all parts that they feel are necessary to ensure your system's success.  Equipment evaluations are available to keep your Coen equipment running efficiency and safely.  

Coen Packs our Products with Care
  • Coen's warehouse is full of the most common spare parts, so your needs are quickly met.
  • Top quality is guaranteed on every part we sell.
  • Shipment and delivery can be made the very next day pending availability. 

 

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